About This Position
The La Voz Community Organizer works with low-income Latino families to develop leadership, parenting skills, and civic engagement in accordance with Tenderloin Housing Clinic’s (THC) Mission, Core Values, and Customer Service Philosophy.
- Work closely and coordinate with the La Voz Program Manager to staff walk-in hours at the La Voz office and to manage client caseload and follow-ups.
- Conduct one-on-one outreach and increase client participation in the program and neighborhood affairs.
- Participate in organizing and facilitating regularly scheduled community meetings to understand the needs of the client base.
- Participate in developing and/or partnering with external parties to provide a series of family support workshops that focus on these topics: curriculum based positive parenting, school success, personal development, and parent leadership training.
- Participate in developing and/or partnering with external parties to provide a series of informational workshops of special interest to the Latino community.
- Participate in recruiting, training, and overseeing client volunteers.
- Facilitate a series of periodic (weekly and/or bi-monthly) leadership meetings for client volunteers.
- Identify important neighborhood concerns and civic events that are relevant to the client base and then develop/implement campaigns to engage clients.
- Collaborate with community-based organizations (CBO) and other neighborhood groups in community coalitions and improvement campaigns.
- Build a sense of community with the client base through social, cultural, or celebratory event(s).
- Participate in creating bi-lingual forms, flyers, and informational documents needed for the program.
- Maintain appropriate documentation to demonstrate that all contractual requirements are met. Participation in timely and accurate filing of progress reports required by the funder.
- Stay abreast of services and programs being provided by other CBOs and government agencies by fostering working relationships with them.
- Provide referrals to clients and connect them to relevant services offered by CBOs and government agencies.
- Respond to all phone messages, client requests, staff requests, and emails as appropriate and in a timely manner.
- Attend all meetings as scheduled and participate in meetings as requested.
- High School degree required; BA/BS degree preferred.
- Must have a minimum of 1 year of experience working with and on behalf of low-income individuals.
- Must be committed to social change through developing leadership in Latino families in low-income residential communities.
- Must have a thorough working knowledge of Microsoft Office Suite.
- Must have an ability to complete paperwork accurately and write business correspondence.
- Must have demonstrated problem-solving skills.
- Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.
- Must have demonstrated customer service skills.
- Must read, communicate orally, and write in English and in Spanish.
- Must be able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail.
- Must pass all post-contingency offer background checks, reference checks, and TB screening clearances.
- Experience working with diverse, homeless and/or formerly homeless population strongly preferred.
- Experience in the fundamentals of researching, planning and participating in community campaigns preferred.
- Community organizing experience preferred.
- Experience working in non-profit or public sector preferred.
Required Behavioral Skills & Abilities
- Demonstrates professional behavior that is consistent with THC’s Mission, Core Values, and Customer Service Philosophy.
- Adapts well to change, and remains professional, respectful, and composed at all times.
- Must be honest, dependable, and accountable.
- Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, supervisors, and external parties in a manner that fosters respect and trust.
- Exercises good judgment in using and/or keeping information regarding clients and co-workers, and adheres to THC’s confidentiality policy.
- Works well independently, collaboratively, and as a team member.
- Follows instructions completely and asks for help and/or guidance from supervisors when needed.
- Has good time management skills and is punctual to work, THC meetings, and events.
- Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent.
- Takes pride in work and performs all assigned duties diligently, efficiently, and effectively.
How to apply
To apply for any THC position you see here:
- Online: Upload your resumé online using the Apply button below
- By email: Email your resumé and cover letter to firstname.lastname@example.org
- In person: Stop by our 449 Turk Street office to drop off your resumé
We look forward to hearing from you!