Community Organizer: La Voz

Organizing Department

We're seeking individuals passionate about making positive change in our community through tenant advocacy and community activation.

Schedule: Monday - Friday

About This Position

The La Voz Community Organizer works with low-income Latino families to develop leadership, parenting skills, and civic engagement in accordance with Tenderloin Housing Clinic’s (THC) Mission, Core Values, and Customer Service Philosophy.

Job Duties

  • Work closely and coordinate with the La Voz Program Manager to staff walk-in hours at the La Voz office and to manage client caseload and follow-ups.
  • Conduct one-on-one outreach and increase client participation in the program and neighborhood affairs.
  • Participate in organizing and facilitating regularly scheduled community meetings to understand the needs of the client base.
  • Participate in developing and/or partnering with external parties to provide a series of family support workshops that focus on these topics: curriculum based positive parenting, school success, personal development, and parent leadership training.
  • Participate in developing and/or partnering with external parties to provide a series of informational workshops of special interest to the Latino community.
  • Participate in recruiting, training, and overseeing client volunteers.
  • Facilitate a series of periodic (weekly and/or bi-monthly) leadership meetings for client volunteers.
  • Identify important neighborhood concerns and civic events that are relevant to the client base and then develop/implement campaigns to engage clients.
  • Collaborate with community-based organizations (CBO) and other neighborhood groups in community coalitions and improvement campaigns.
  • Build a sense of community with the client base through social, cultural, or celebratory event(s).
  • Participate in creating bi-lingual forms, flyers, and informational documents needed for the program.
  • Maintain appropriate documentation to demonstrate that all contractual requirements are met. Participation in timely and accurate filing of progress reports required by the funder.
  • Stay abreast of services and programs being provided by other CBOs and government agencies by fostering working relationships with them.
  • Provide referrals to clients and connect them to relevant services offered by CBOs and government agencies.
  • Respond to all phone messages, client requests, staff requests, and emails as appropriate and in a timely manner.
  • Attend all meetings as scheduled and participate in meetings as requested.

Requirements

Essential Qualifications

  • High School degree required; BA/BS degree preferred.
  • Must have a minimum of 1 year of experience working with and on behalf of low-income individuals.
  • Must be committed to social change through developing leadership in Latino families in low-income residential communities.
  • Must have a thorough working knowledge of Microsoft Office Suite.
  • Must have an ability to complete paperwork accurately and write business correspondence.
  • Must have demonstrated problem-solving skills.
  • Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.
  • Must have demonstrated customer service skills.
  • Must read, communicate orally, and write in English and in Spanish.
  • Must be able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail.
  • Must pass all post-contingency offer background checks, reference checks, and TB screening clearances.
  • Experience working with diverse, homeless and/or formerly homeless population strongly preferred.
  • Experience in the fundamentals of researching, planning and participating in community campaigns preferred.
  • Community organizing experience preferred.
  • Experience working in non-profit or public sector preferred.

Required Behavioral Skills & Abilities

  • Demonstrates professional behavior that is consistent with THC’s Mission, Core Values, and Customer Service Philosophy.
  • Adapts well to change, and remains professional, respectful, and composed at all times.
  • Must be honest, dependable, and accountable.
  • Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, supervisors, and external parties in a manner that fosters respect and trust.
  • Exercises good judgment in using and/or keeping information regarding clients and co-workers, and adheres to THC’s confidentiality policy.
  • Works well independently, collaboratively, and as a team member.
  • Follows instructions completely and asks for help and/or guidance from supervisors when needed.
  • Has good time management skills and is punctual to work, THC meetings, and events.
  • Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent.
  • Takes pride in work and performs all assigned duties diligently, efficiently, and effectively.

How to apply

To apply for any THC position you see here:

  • Online: Upload your resumé online using the Apply button below
  • By email: Email your resumé and cover letter to employment@thclinic.org
  • In person: Stop by our 449 Turk Street office to drop off your resumé

We look forward to hearing from you!