Mission, Purpose, and Core Values

Mission

The Clinic's mission is to prevent tenant displacement, to preserve and expand the City's low cost housing stock, and to provide comprehensive legal assistance to low income tenants. The Clinic is successful in fulfilling this mission by providing free legal services, securing SRO units through the Master Lease program and offering comprehensive support services to our clients.

Graphic of THC Mission Poster with the following words: Get and keep people housed; Make tenants feel at home make tenants feel at home; Welcome everyone warmly; Provide excellent service; Strengthen communities; Listen thoughtfully speak respectfully; Practice self-awareness; Act open-mindedly; Be part of the solution; Bring your best!!

Purpose

Housing First is based on the notion that a homeless person’s first and primary need is for a roof over their head. Tenderloin Housing Clinic operates on the Housing First model. Other issues may affect homeless people, but they are better addressed after they are housed.

THC preserves and improves low-income housing in the Tenderloin and surrounding communities by assisting tenants assert their legal rights, providing culturally competent supportive services, strengthening community, assisting tenants to either maintain or establish permanent housing, and creating employment and leadership opportunities for formerly homeless tenants.

Core Values

THC’s staff came together to develop and define the organization’s 10 Core Values. Check out the poster on the right of the page to see the values that guide our work, inform how we interact with each other, and help us fulfill our mission.

Inclusion and Equity 

THC recognizes the need for all people to be seen, heard, and treated in a way that celebrates their individuality. We will practice self-awareness, acting in a way that ensures staff and residents are respected, supported, and given the guidance needed for them to reach their full potential.